City of Neptune Beach

For public records request contact:
City Clerk - 116 First Street, Neptune Beach, FL 32266
clerk@nbfl.us - 904.270.2400 ext. 30

Alert Neptune

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Utilities

Rosemary Marrero
Utility Billing  Supervisor
904.270.2400
Email: 

Customer Service
904.270.2400

WARNING! The City of Neptune Beach has not authorized a company called DOXO to accept payments on our behalf.


ONLINE UTILITY BILL PAYMENT IS NOW AVAILABLE!

ON YOUR NEXT UTILITY BILL, YOU WILL SEE A USER ID AND TEMPORARY
PASSWORD FOR USE IN SIGNING UP FOR ONLINE BILL PAY.

USE THIS LINK TO
SIGN UP AND PAY YOUR UTILITY BILL.

https://abpp.aristainfo.com/abpp/CustomerLogin.aspx?ClientId=NBF

IF YOU PREFER YOU MAY STILL PAY IN PERSON, BY MAIL OR BY PHONE. 

CREDIT CARD ACCEPTANCE
AS OF NOVEMBER 1, 2018

THE CITY OF NEPTUNE BEACH WILL BEGIN CHARGING A CONVENIENCE FEE
OF $3.00 PER $200.00 INCREMENT OF PAYMENT.
THIS PERTAINS TO ALL CREDIT CARD PAYMENTS WHETHER MADE IN PERSON, BY PHONE OR ONLINE.
THE CONVENIENCE FEE BEGINS IMMEDIATELY FOR PAYMENTS MADE ONLINE.


Water, Sewer, Garbage & Recycling

Available through the City of Neptune Beach.

To apply for service, come to City Hall at 116 First Street and bring photo id. Same day service is not available after 12 Noon.

You may also email your Water Account Application to Rosemary Marrero. Please include a copy of your Driver’s License to the e-mail.

Click here for Application

The City of Neptune Beach 2017 Water Quality Report "Quality on Tap"


Deposits are as follows:

Ocean Oaks Apartment Complex
$150.00

Single Family Residential
$175.00 which consists of:
     $150.00 Deposit
     $   25.00 Set Up Fee

For all nonresidential consumers and all residential units that serve more than one (1) unit through one (1) master water meter, a deposit representing two (2) months' average charges for utility services, i.e., water, sewer, stormwater and garbage will be required in addition to the $25.00 set up fee.

Set Up Fee can be added to first bill if requested.

 

Click here for Application

NOTE:

The City of Neptune Beach accepts the following forms of payment:
• Cash   • Check   • Money Order • Travelers Check   • Visa   • MasterCard   • Discover   • Bank Drafting
You can also use your bank's bill pay service to send payments electronically.

Electricity:

Provided by the City of Jacksonville Beach
904-247-6241.

 


City of Neptune Beach Official Website
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116 First Street Neptune Beach, FL 32266     -     Phone 904-270-2400     -     Fax 904-270-2417

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