City of Neptune Beach

For public records request contact:
City Clerk - 116 First Street, Neptune Beach, FL 32266 - 904.270.2400 ext. 30

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Rosemary Marrero
Utility Billing  Supervisor

Customer Service

WARNING! The City of Neptune Beach has not authorized a company called DOXO to accept payments on our behalf.

Water, Sewer, Garbage & Recycling

Available through the City of Neptune Beach.

To apply for service, come to City Hall at 116 First Street and bring photo id. Same day service is not available after 12 Noon.

You may also email your Water Account Application to Rosemary Marrero. Please include a copy of your Driver’s License to the e-mail.

Click here for Application

The City of Neptune Beach 2017 Water Quality Report "Quality on Tap"

Deposits are as follows:

Ocean Oaks Apartment Complex

Single Family Residential
$175.00 which consists of:
     $150.00 Deposit
     $   25.00 Set Up Fee

For all nonresidential consumers and all residential units that serve more than one (1) unit through one (1) master water meter, a deposit representing two (2) months' average charges for utility services, i.e., water, sewer, stormwater and garbage will be required in addition to the $25.00 set up fee.

Set Up Fee can be added to first bill if requested.


Click here for Application


The City of Neptune Beach accepts the following forms of payment:
• Cash   • Check   • Money Order • Travelers Check   • Visa   • MasterCard   • Discover   • Bank Drafting
You can also use your bank's bill pay service to send payments electronically.


Provided by the City of Jacksonville Beach


City of Neptune Beach Official Website
116 First Street Neptune Beach, FL 32266     -     Phone 904-270-2400     -     Fax 904-270-2417

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