The City of Neptune Beach has contracted with Waste Pro to provide all residential and commercial solid waste and recycling collection.
For commercial collection please contact the City of Neptune Beach at 904-270-2400. All other service requests or complaints are to be directed to Waste Pro by phone at 904-731-7288 or electronically through the links listed below.
All calls and electronic inquires are entered into a real time web based tracking system which will document all issues and their timely resolutions. This information is shared simultaneously with Waste Pro and the City, creating a permanent record, to insure accountability and the highest level of service delivery.
Residential Garbage is collected at curbside from all residences two (2) times per week. On collection days please have your containers at the curb by 7:00 AM and empty containers removed from the curb by 7:00PM.
Garbage Collection Schedules:
Recycling Collection Schedules
Residential Yard Waste is collected at curbside from all residences one (1) time per week. Yard Waste is to be placed at the curb by 7:00 AM on collection day. Loose debris such as, grass clippings, leaves, pine needles, etc. must be containerized or bagged. Tree limbs shall be less than 6 inches in diameter, cut in lengths no longer than 5 feet and no single item may exceed 50 pounds. This does not include land clearing operations or preparation for construction or tree trimming by a landscaping contractor or tree surgeon. For items exceeding 50 pounds or diameters greater than 6 inches a special pickup can be requested for a reasonable service charge.
Residential Appliances will be collected from curbside weekly on Wednesdays. Please schedule appliance pickup by contacting Waste Pro at least a day in advance and place appliances at the curb only on Wednesdays.
Bulk Waste is defined as large items, such as furniture, toys, etc. and will be collected along with regularly scheduled garbage
Hazardous Waste will not be collected and residents are encouraged to dispose of these items in a responsible manner at facilities permitted for their processing. These include but are not limited to, paints, thinners, pesticides, pool chemicals, motor and cooking oils.
The City of Neptune Beach and Waste Pro observe two (2) holidays per year, those being Thanksgiving Day and Christmas Day. Any scheduled collections on these days will be collected the following day. The scheduled collections on the following day will be moved forward one day. For example, Thursday Thanksgiving collections will be made on Friday and regularly scheduled Friday routes will be collected on Saturday.
It is preferable, but not required, that recyclable items be rinsed and dried before being placed in the bin for collection. Single-family residents can recycle all of these items curbside in their blue bin:
PLASTICS & STYROFOAM
Click here for Recycling Poster in large format.