The Neptune Beach Police Department is committed to maintaining a professional force; and in this regard if anyone has a complaint concerning an officer's actions, he/she is encouraged to contact the Department about the incident. The Lieutenant generally handles all complaints, but you may speak to any supervisor. He/she will advise you to contact the Lieutenant if necessary. No one should feel that any sort of retaliation will come as a result of a complaint. The Department will investigate the complaint and implement corrective measures if they are warranted.